Return Policy
At Wimmi, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.
Returns
You have 30 days from the date you received your item to request a return. To be eligible, your item must be unused, in the same condition you received it, and in its original packaging.
Non-Returnable Items
- Items damaged due to misuse or accidents
- Items without original packaging
- Items returned after 30 days of delivery
Refunds
Once we receive and inspect your return, we'll notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
If you received a defective or damaged item, we'll gladly exchange it at no extra cost. Please contact us within 7 days of receiving your order.
90-Day Warranty
All Wimmi products are covered by a 90-day warranty against manufacturing defects. If your product fails due to a defect within this period, we will repair or replace it free of charge.
How to Start a Return
To initiate a return, please contact us at our Contact page with your order number and reason for return. Our team will respond within 24–48 hours.